Announcing the First Japanese Hotel to Deploy a Relay Delivery Robot

Guests at the exclusive Shinagawa Prince Hotel in Tokyo will soon see Relay zipping around the halls delivering packages, food, and other items directly to their rooms.

Guests at the exclusive Shinagawa Prince Hotel in Tokyo will soon see Relay zipping around the halls delivering packages, food, and other items directly to their rooms.

Savioke partner, NESIC, announced that it is deploying a Relay robot in the luxury Shinagawa Prince Hotel starting in October, marking Savioke’s first official Relay installation in a Japanese hotel.

Japan represents a great opportunity for Relay and we expect to announce more regional deployments in the upcoming months, not only in hotels, but logistics, high-rise residences, and office buildings, as well.  Earlier this year, Savioke partnered with NEC Networks & System Integration Corp. (NESIC), the leading systems integrator in Japan, to distribute Relay in the Japanese market.

The Shinagawa Prince hotel is a large hotel just a few minutes walk from Tokyo Shinagawa station. The hotel complex offers myriad business and leisure amenities, such as a pool, indoor golf and tennis courts, a bowling alley, multiple restaurants, cafes, an onsite childcare facility, meeting rooms, and a karaoke bar. The hotel also offers direct access to a shopping mall, aquarium, multi-screen movie theater, and concert venue. Now, the Shinagawa Prince Hotel can add a delivery robot to its long list of guest services.

The official press announcements can be found here:




Savioke Named to the 2017 Disney Accelerator Portfolio of Companies

Savioke is honored to be part of this year’s Disney Accelerator.  We look forward to tapping into Disney’s creativity and expertise in delivering world-class experiences as we rapidly grow in hospitality and other industries.

Here is the official announcement:

The Walt Disney Company Kicks Off Fourth Year of the Disney Accelerator

This Year’s Disney Accelerator Companies are Building The Future of esports, Learning, Location-based Virtual Reality, Media Production and Distribution, Messaging Commerce, Real-time Entertainment, and Robotics

BURBANK, Calif., July. 11, 2017-- The Walt Disney Company today announced the eleven 2017 Disney Accelerator companies that are helping build the future of media and entertainment. The Disney Accelerator is designed to connect these Disney portfolio companies with the creativity, imagination, and expertise of The Walt Disney Company, providing them unprecedented access to Disney’s leadership team, mentorship, and support. The 2017 Disney Accelerator is helping shape the future at the intersection of entertainment and technology with some of today’s most innovative entrepreneurs who are creating new entertainment formats, developing new technologies and reimagining digital monetization and personalization.

“The Disney Accelerator has provided The Walt Disney Company incredible opportunities to connect with and be inspired by many talented entrepreneurs from all over the world, said Michael Abrams, Senior Vice President, Innovation, The Walt Disney Company

Since the Disney Accelerator began in 2014, many of the companies continue to work with Disney on successful products and services. Sphero released the BB-8 App-enabled Droid, the number one Star Wars toy of 2015, and they have a multi-property lineup for this year including the App-enabled Ultimate Lightning McQueen, the voice interactive Spider-Man, and more. Atom Tickets, a new movie ticketing app, partnered with “Rogue One, A Star Wars Story” in 2016 to bring ticketing and exclusive merchandise to mobile phones, and continues to work with Walt Disney Studios on major film releases. And over the past three years, imperson has developed conversational chatbots powered by their Artificial Intelligence for several Disney franchises, including most recently for Walt Disney World’s Pandora – The World of Avatar.

The 2017 Disney Accelerator companies include:

  • Ambidio: an innovative sound company that creates a continuous sound field with a sense of depth and dimension through any device with stereo speakers, bringing an immersive sound experience to everyone.
  • aXiomatic: a broad-based esports company built by leading sports team owners with ownership interests in esports teams and esports content distribution. The company has a majority stake in Team Liquid, a top esports team in the US and Europe with 60 pro players, coaches, and analysts competing in nine games as well as a minority stake in Super League Gaming.
  • Brit + Co: a digital media company that inspires, educates and entertains real women with a creative spirit. Through inspirational content, online classes, and products, Brit + Co enables their audience of over 125 million to use creativity to shape their best lives.
  • Epic Games: creators of Unreal Engine technology, which is used by millions of developers to ship visually stunning, high-quality games and experiences across PC, console, mobile, VR and AR platforms. Developers also choose Epic's Unreal Engine for cinematic production, visualization, design and simulation. Epic is known for creating the Unreal, Gears of War and Infinity Blade series of games, as well as newer titles such as Fortnite, Paragon and Robo Recall.
  • Hoodline: a local news and content discovery platform, that uses machine learning to distribute geotagged and relevant content from hundreds of media partners into websites or mobile apps. Hoodline also analyzes data sets to unlock insights for businesses and media companies.
  • Kahoot!: a game-based learning platform with more than 50 million monthly active users in 180 countries. Kahoot! makes it easy to create, discover, play, and share fun learning games in minutes—for any subject, in any language, on any device, for all ages.
  • ProductionPro: a tool for storytellers and creators focused on improving creative collaboration in Film, TV, and Theatre production. ProductionPro pulls scripts, research, designs, and continuity together to empower creative decision-making.
  • ReplyYes: a frictionless e-commerce over mobile messaging experience: customers simply reply "YES" to buy the product and have it delivered.
  • Samba TV: a data and analytics company providing essential television insights by leveraging a source of real-time, opt-in viewership data across broadcast, cable TV, OTT, and digital media. Through software integrations with smart TV manufacturers, Samba recognizes content and associated viewership patterns making TV audiences more addressable and measurable while helping marketers activate cross-screen campaigns and maximize their impact.
  • Savioke: a robotics company that develops and deploys autonomous indoor delivery robots that work alongside people in busy environments such as hotels, logistics facilities, and high-rise apartment buildings. The company’s flagship product, Relay, is an autonomous delivery robot that is already installed in dozens of hotels worldwide.
  • The VOID: a location-based entertainment company that fully immerses guests in virtual experiences with friends and family, engaging all of their senses. The VOID combines interactive sets, virtual reality, real-time effects, and state of the art technology to bring guests into their experience.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international entertainment and media enterprise with four business segments: media networks, parks and resorts, studio entertainment, and consumer products and interactive media. Disney is a Dow 30 company and had annual revenue of $55.6 billion in its Fiscal Year 2016.

New Relay Interfaces Significantly Expand and Improve Capabilities and Services

This week at the HITEC conference in Toronto, Savioke is announcing and demonstrating RelayNow and RelayAPI, two new interfaces that provide our customers with advanced access to Relay’s services and simple integration with external applications and software.  
RelayNow is a transparent, easy-to-use mobile and web-based interface that revolutionizes the dispatch and tracking of one or multiple deliveries. It provides users with significantly broader access to Relay’s services while increasing efficiency of deliveries. With RelayNow, hotel staff can manage multiple deliveries at once, queuing them in any order, and track Relay’s progress as he makes stops. RelayNow can be used for one or multiple robots, enabling large properties to deploy many robots simultaneously and manage and visually track all their sequential deliveries from a smartphone or desktop. 
RelayAPI allows customers to expand the use of Relay through close integration with a wide variety of applications -- from concierge software and optimization systems, to food delivery apps and rewards programs. RelayAPI is already in use in several hotels including the Aloft Silicon Valley, where Relay delivers room service and other items to guest rooms via integration with a third-party meal delivery service called SendBot. 
The Savioke team will share more details about these new interfaces at booth #545 at HITEC, the world’s largest hospitality technology conference and exhibition. This is our third year exhibiting at HITEC and we continue to experience extraordinary growth. Relay is now installed or in contract at over 70 hotels and has made over 125,000 successful deliveries. With the launch of RelayNow and RelayAPI, we expect Relay to reach new milestones quickly.